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Shipping Info
Shipping Info
At the moment they are 4 shipping options.
2 from within the US, and 2 outside.
All products are stocked within the US, so fast shipping. Other less popular products are not stocked outside of the US. So cannot be shipped outside of the US....each product that only ships to the US will be listed on the product page
2 x Options from within the US are:
FedEx 2nd day
COST: At the moment FedEx costs 18.5 USD flat rate to the US! Or +$3.5 for a signature service
DELIVERY TIME: 2 business days after we send it. Depending on what time you order the device, we cannot guarantee it will be sent the same day. It takes 2 days after sending regardless of where you are so if you are in CA, there is no point in choosing this service. You will pay more and your package will go all the way to the Fedex depot in the middle of the US, and then travel back to CA on the 2nd day.
The above times are pretty accurate estimates, but of course we cannot be held responsible if there are 1 in 100 issue that delay an item. Business days do not include weekends that FedEx do not work. FedEx do deliver items on Saturdays.
TRACKING: Items can be tracked on the FedEx website. You will be given an FedEx Tracking number as soon as we send your items.
SIGNATURE REQ? No, The package will be left on the property if no one is home. Unless you choose the Signature service. IF YOU DO NOT CHOOSE A SIGNATURE SERVICE WE WILL NOT BE HELD RESPONSABLE IF YOU CLAIM THE PACKAGE DID NOT MAKE IT TO YOU, EVEN IF YOU THINK FEDEX IS AT FAULT, WE CANNOT MAKE ANY CLAIMS.
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Registered post within US (USPS)
COST: $4.5 to $10.99, depending on the combined weight of the product.
DELIVERY TIME: 1 to 4 business days after we send it. Depending on what time you order the device, we cannot guarantee it will be sent the same day.
The above times are pretty accurate estimates, but of course we cannot be held responsible if there are 1 in 100 issue that delay an item. Business days do not include weekends.
TRACKING: Items can be tracked with the link that we send you in your email once the item is sent.
SIGNATURE REQ? No, The package will be left on the property if no one is home. Unless you choose the Signature service. IF YOU DO NOT CHOOSE A SIGNATURE SERVICE WE WILL NOT BE HELD RESPONSABLE IF YOU CLAIM THE PACKAGE DID NOT MAKE IT TO YOU. EVEN IF YOU THINK USPS IS AT FAULT, WE CANNOT MAKE ANY CLAIMS.
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Outside US:
FedEx Express Couriers (Fast!)
COST: At the moment FedEx only costs 19.99 USD flat rate to The Canada and Mexico! Rates to other Areas:
Asia: 15 USD
Europe: (Italy, Germany, UK, France etc): 20 USD
Europe (Spain, Sweden, Norway etc): 35 USD
Other: 58 USD
We ship to about 130 countries. We cannot list them all here, so please just quickly sign up (takes 2 minutes!) to check which zone you fall in, if your country is not listed above.
DELIVERY TIME:
| Area | Delivery Time |
| North America | 2~3 business days |
| Asia/Pacific | 2~3 business days |
| Europe | 2~5 buiness days |
| Middle East | 2~5 business days |
The above times are pretty accurate estimates, but of course we cannot be held responsible if there are 1 in 100 issue that delay an item. Business days do not include weekends that FedEx do not work. FedEx do deliver items on Saturdays in most countries.
TRACKING: Items can be tracked on the FedEx website. You will be given an FedEx Tracking number as soon as we send your items.
SIGNATURE REQ? Yes, a signature will be required when you accept the item. If you are not home you can leave a piece of paper at your door step with the follow text
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FedEx / DHL,
Please leave package with AWB # : [insert AWB number here] at my door step
Signed
[Your Name PRINTED] - [Your signature]
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If you are not home, and don't leave the note you will either have to pick the item up from a FedEx depot or call FedEx to see if they can rearrange delivery.
Registrered Airmail post (Slow!)
COST: At the moment Registered Post costs 10 USD flat rate to anywhere in the world.
DELIVERY TIME: It usually takes anywhere from 6 to 18 business days. The item will usually be delivered by the biggest postal company in your country.The postage is cheap, but it does take a while to clear through customs sometimes, so we do reccomend FedEx express!
TRACKING: Items can be tracked either after a couple of days on the website of your countries postal system. Or when the item arrives in your country.
Here are some links to where to track the item.
SIGNATURE REQ? Yes, a signature will be required when you accept the item. If you are not home the item will usually be left at your local post office for collection, or they might attempt to redeliver.
How fast do we ship?
We can ship most items (proably 95% of orders) within 24 business hours. Please do not assume that your item will leave the same day you place the order, as this is usually not possible. Fedex/usps etc do NOT work on Holidays. Holidays and weekends are NOT included as a business day.